Assistant Client Support Officer - Financial Services

Join Crif Lembaga Informasi Keuangan, a leading financial information services provider, as an Assistant Client Support Officer in the vibrant heart of Bali. This role offers a unique opportunity to deliver exceptional technical and customer support in the financial services sector. As part of our dynamic team, you will be responsible for managing client inquiries, resolving technical issues, and ensuring a seamless experience for our clients. With a competitive salary and a supportive work environment, this is the perfect position to kickstart your career in financial information services.

In this role, you will work closely with our clients to understand their needs and provide tailored solutions. You will leverage your technical skills to troubleshoot and resolve issues, ensuring minimal downtime and maximum satisfaction. Additionally, you will play a key role in maintaining our high standards of customer service, contributing to the overall success of our clients.

📋 Tanggung Jawab Pekerjaan

• Managing and resolving client inquiries related to financial information services
• Providing technical support to clients, including troubleshooting and issue resolution
• Ensuring the accuracy and timeliness of client data and reports
• Assisting in the development and implementation of client support processes and procedures
• Collaborating with the client support team to maintain high standards of customer service
• Maintaining detailed records of client interactions and support activities
• Participating in regular team meetings and contributing to continuous improvement initiatives
• Staying up-to-date with industry trends and best practices in financial information services

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Minimum 2 years of experience in client support or a similar role in the financial services industry
• Strong technical skills in financial information systems and related software, such as SAP, Oracle, or similar
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in English, both written and spoken
• Knowledge of financial regulations and compliance requirements

🛠️ Keahlian

Lowongan Terkait